(Download) "Quality Matters" by Raj Rattan " eBook PDF Kindle ePub Free
eBook details
- Title: Quality Matters
- Author : Raj Rattan
- Release Date : January 09, 2007
- Genre: Dentistry,Books,Professional & Technical,Medical,
- Pages : * pages
- Size : 4439 KB
Description
This unique book considers the concept of quality as it relates to the provision of dental care. For the author's purposes, quality is defined in relation to the process of care, the service given, the people delivering the care, and the environment in which the care is provided. In each of these various facets of dental care, the author considers the process of measuring, assessing, improving, and monitoring quality and its impact on the way we work and live.